Will I receive a proof of my order?
Due to our fast turnaround-time we do not provide either PDF proofs or physical proofs by default. It is the customer's responsibility to make sure their artwork is read to go prior to printing. We print jobs as quickly as possible. This means if your job is next up in the queue, it can sometimes get printed very quickly. We recommend placing smaller test orders before placing a larger order to ensure that you are comfortable with the process. We do not issue refunds on orders due to color or proofing issues.
How do I know my colors will come out right?
Unfortunately, the nature of digital printing (toner and paper vs. ink) means that colors are inherently unpredictable. This is compounded by the fact that everyone's individual computer monitors are calibrated differently depending on the brand. For that reason we can't offer color guarantees on any printed products.
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